Privacy Policy

Last updated: December 25, 2025

At iQRgen.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation service.

Information We Collect

Personal Information

When you create an account or use our premium features, we may collect:

  • Email address
  • Name and profile information (if provided)
  • Authentication information through Clerk
  • Payment information (processed securely through third-party providers)

Usage Information

We automatically collect certain information when you use our service:

  • QR codes you generate (content and design preferences)
  • Usage patterns and feature interactions
  • Device information and browser type
  • IP address and location data

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our QR code generation service
  • Process transactions and manage your account
  • Send you service-related communications
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Storage and Security

We use industry-standard security measures to protect your information. Your data is stored securely using Supabase, and authentication is handled through Clerk. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We use the following third-party services that may collect information:

These services have their own privacy policies, and we encourage you to review them. We only share data necessary to provide our Service and maintain appropriate data processing agreements with these providers.

QR Code Content

The URLs, text, and other content you use to generate QR codes are stored on our servers to enable QR code generation and retrieval. We do not share this content with third parties except as necessary to provide our service or as required by law.

Your Rights

You have the right to:

  • Access: Request access to your personal information
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal information
  • Restriction: Request restriction of processing
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent for data processing where applicable
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us through your account settings or by using the contact information provided on our website. We will respond to your request within 30 days (or as required by applicable law).

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process your data based on contract performance (providing the Service), legitimate interests (improving our Service), and consent (where applicable)
  • Data Transfers: Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place
  • Data Retention: We retain your data only as long as necessary to provide the Service or as required by law
  • Data Protection Officer: For GDPR inquiries, contact us through your account settings
  • Right to Complain: You have the right to lodge a complaint with your local data protection authority

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes. QR codes and analytics data may be retained longer if you have shared them publicly or if retention is necessary for legal compliance.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and provide our Service. We use the following types of cookies:

  • Essential Cookies: Required for the Service to function (authentication, security, preferences)
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how you use our Service (anonymized data)
  • Third-Party Cookies: Used by our service providers (Clerk, Supabase) for authentication and functionality

Third-Party Cookies Used:

  • Clerk: Authentication and session management cookies
  • Supabase: Database connection and security cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service. For more information, see our Cookie Policy or manage your preferences through the cookie consent banner.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us through your account settings or visit our website for contact information.

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